DFO-Science CHS Strategic Directions and Quality Policy 2018/28
Vision
To be a world class authority and supplier of hydrospatial information.
Mission
The Canadian Hydrographic Service (CHS) supports government priorities and meets its obligationsFootnote * by providing up-to-date, authoritative and standardised hydrospatial information.
Values / quality policy
In alignment with the values of the Public Service and Fisheries & Oceans Canada (DFO), CHS values: Respect for Democracy, People, Integrity, Stewardship and Excellence.
CHS will maintain a Registered ISO 9001 Quality Management System to enable us to supply these services in an efficient, cost-effective, and responsible manner by ensuring we provide:
- Responsiveness to clients,
- Consistent delivery of valued products and services,
- Consistent analysis and decisions based on risk management,
- Continuous improvement efforts through innovation and adoption of best practices,
- Organizational commitment to having a rewarding and healthy workplace.
Quality objectives
The following objectives are measured by CHS Levels of Service:
- To timely release critical information for safe navigation,
- To be responsive to clients,
- To provide a healthy and rewarding workplace.
CHS commitments for the next 3 Years…
CHS Priorities and Planning:
- Implement a Canadian Marine Spatial Data Infrastructure (MSDI) & deliver on the five CHS elements of the Oceans Protection Plan (OPP) commitments & DFO’s component of Canada’s Extended Continental Shelf Program + identify CHS priorities in Ocean Mapping Strategy.
Innovative Service Delivery:
- Develop and implement a business model based on hydrospatial digital data, increasing the use of Crowd-Source Bathymetry, Satellite-Derived Bathymetry + Airborne and automated hydrographic data acquisition techniques.
- Influence and/or lead development of International Hydrographic Organization (IHO) initiatives and standards which leads to innovation.
Engagement of Interested Parties:
- Collaborate to the success of the Canadian Ocean Mapping Research & Education Network, including the potential for IHO Capacity Building via a Canadian network of expertise.
- Formalize how CHS liaises with maritime community.
- Consult and engage interested parties to receive feedback on CHS transformation
Efficient and Agile Organizational Structure:
- Strengthen National program delivery through governance structure and processes
Quality Management System and Operational Support:
- Complete the harmonization of the CHS Quality Management System to drive innovation, improved process / service performance and optimized business efficiencies.
People / Service Culture:
- Invest in internal capacity building at all levels including MDH program for accreditation, and deliver continuous improvements.
CHS by 2028…
National and International Interested Parties View: “Harnessing the power of new technologies.”
- CHS is recognized as an International focused on hydrospatial information services and digital products available online and through certified distributors.
- CHS’ Clients have access to a suite of hydrographic dynamic products and services compliant to IHO S-100 (e.g. Electronic Navigational Chart updates, Currents and Water levels).
- Adequate hydrographic coverage is achieved in the highest priority marine navigation corridors (north of 60o).
- Arctic charting priorities are advanced through increased collaboration with national / international interested parties.
- CHS’ contribution to Canada’s submission to the Commission on the Limits of the Continental Shelf under UNCLOS claim is completed.
Science - CHS internal view: Efficient and knowledgeable
- CHS acquires data from existing sources, external organizations, through collaboration and crowd-source bathymetry, or by collecting it ourselves.
- CHS is a hydrospatial data-centric organization where data integration, analysis, distribution and dissemination are the focus.
- CHS is using cutting-edge technologies; artificial intelligence, automated & semi-automated processes
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